Some Seen clients this week reported in posts on social media that their accounts appeared to have been hacked, with account data modified and in some circumstances new telephones ordered utilizing their cost data. On Wednesday, the Verizon-owned pay as you go provider confirmed that some clients’ accounts have been breached.
“We’re conscious of a difficulty wherein some member accounts have been accessed and/or charged with out their authorization,” the corporate mentioned in a tweet. Seen did not say what number of clients have been impacted.
The provider added that its investigation indicated that “risk actors have been capable of entry username/passwords from exterior sources, and exploit that data to login to Seen accounts.” The corporate urged folks to replace their log-in data if it is used throughout a number of companies.
Seen is a pay as you go provider that provides limitless telephone service, with particular person plans for $40 a month and a. The corporate makes use of Verizon’s community and says it provides the identical protection because the bigger provider, together with 5G. One factor that is completely different about Seen: It has no storefront and handles all enterprise, from billing to tech help, on its web site and the Seen app.
“Defending buyer data — together with securing buyer accounts — is critically essential to our firm and our clients,” the corporate shared on its Twitter account. Seen urged clients that consider their account has been compromised to contact by way of chat at seen.com.